Posted October 2013

We’re committed to the satisfaction of our customers because we realize that they’re our most important asset. This is why 75% of TGI employees are in customer service roles. It’s the reason why we are constantly coming up with innovative ways to increase our support.

We recently launched a mobile support application where our clients can scan a QR code on their equipment ID tag to request service, support, and order supplies. You’ll no longer have to pick up the phone to place a service call—just scan the QR code with any barcode reader app on your smartphone. It’s that easy!