Software Support

Live Remote Assistance.

Do you need a quick solution to a technical problem? Contact our live support help desk at:


General inquiries can also be submitted here.

Live support hours of operation are as follows: 8 a.m – 5 p.m. EST.

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. A member of our support team will speak with you first to determine the nature of the problem. They will then walk you through setting up a live remote-support session.

Get in Touch with TGI