TGI Named an Elite Dealer Once Again
Posted December 2018
Once again TGI was awarded as an Elite Dealer. We are honored that ENX Magazine, enxmag.com and The Week in Imaging continually recognizes TGI.
The 2018 Elite Dealers were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable contributions to the community, progressive workplace cultures and adaptability to an ever-changing market.
TGI’s Biggest Accomplishment of the Past Year: TGI has made great strides with its internal re-education and training of its sales and support teams. The dealer and its vendor partners focus on training and certification programs for its staff in order to better serve customers, uncover opportunities and solve business challenges.
Why We Consider TGI Office Automation Elite:
- Marketing mavens. Hosted events, ranging from educational luncheons to social sports outings, have proven extremely successful for TGI. Attending metro New York football, basketball and hockey games provides a forum for reps to get to know clients and prospects on a more personal level. The company held a TGI Day at the Races at Monmouth Race Park, which included a brief presentation on the future of information management, followed by a picnic while watching horse races.
- ECM excellence. TGI has witnessed a substantial increase in ECM sales for the government, education and medical segments. These sectors typically have complicated manual processes with heavy loads of paper and electronic files. The dealer attacks this need from a departmental perspective, as about 70 percent of ECM implementations start in either the accounts payable or human resources departments.
- Case studies. The dealer has focused much attention on producing case studies that touched on specific verticals and the challenges they face. These studies are tied into how TGI utilized various creative solutions to improve each of the profiled studies.
- Community outreach. TGI allocates up to $500,000 a year to donate to various causes, particularly those championed by its client base—it supports golf tournaments, galas and races/walks, with the company’s employees, friends and family providing their time to these efforts. TGI helped raise more than $140,000 for Palm Beach State College’s “Swing for Student Success” golf tournament, which funds STEAM (science, technology, engineering, arts and math) scholarships. The dealer also participates in an annual Marine Toys for Tots Holiday Drive.
“We would like to congratulate our 2018 Elite Dealers, who continue to thrive and grow in a highly-competitive marketplace. Even as the needs of their clients continue to evolve, these dealers blend many 21st century tools and tactics with old-fashioned customer service—backed by a loyal workforce—to ensure successful outcomes,” said Susan Neimes, managing editor of ENX Magazine and ENX The Week In Imaging.
Added Erik Cagle, editorial director of ENX Magazine, “The strength and vitality of this group is a testament to their core values. It seems that every year, as the industry continues to consolidate, our roster of Elite Dealers continues to grow by leaps and bounds. There are many fascinating success stories to be told, and they can be found in our December issue.”